Information We Collect
- Personal Information: When you place an order or create an account, we may collect information such as your name, email address, phone number, shipping address, and payment information.
- Images and Files: For product customization purposes, you may submit images, designs, and other files (hereafter referred to as "Customization Files"). These files are essential for fulfilling your order and are treated with the utmost confidentiality.
- Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and the duration of your visit.
How We Use Your Information
- Order Fulfillment: Personal Information and Customization Files are primarily used to process and fulfill your orders, including shipping and customer support.
- Communication: We may use your contact information to send order confirmations, updates, and promotional materials relevant to our services. You can opt-out of promotional communications at any time.
- Improvement: Usage Data helps us enhance our website, improve our services, and identify usage trends.
Security of Your Information
- Manual Safeguards: All personal information and Customization Files are stored securely.
- Data Handling: Customization Files are used solely for fulfilling your order.
Disclosure of Your Information
- Service Providers: We may share your information with third-party service providers who assist with order fulfillment and payment processing. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Your Rights
- Access and Modification: You have the right to request access to and modification or deletion of your personal information stored by us. To exercise these rights, please contact us directly.
- Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.